Cookie policy

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Are there different types of cookies?

Yes, there are different types of cookies. Cookies are divided into “first-party” and “third-party” cookies, and “session” and “persistent” cookies.

“First-party” and “third-party” cookies

Cookies can be set and controlled by the operator of a website such as OnTheMarket Software (known as a “first-party cookie”) or by a third-party such as Facebook, for example to display advertisements and social sharing features (known as a “third-party cookie”).

“Session cookies” and “persistent cookies”

“Session cookies” are stored in your computer or device’s memory during your browsing session and are automatically deleted from your computer when you leave a website. These cookies usually store a session ID, allowing you to move from page to page without having to log-in repeatedly.
“Persistent cookies” usually have an expiration date and will stay in your browser until they expire, or until you delete them. For example, we use persistent cookies to better understand usage patterns so that we can improve the website for our customers.

Use of cookies by OnTheMarket Software

We use necessary cookies to make our site work. We’d also like to set optional analytics cookies to help us improve it and evaluate the performance of our website. For this, we use data from Google’s Interest-based advertising with a Google Analytics tool. Such data includes such factors as age, gender and interests.
We use this same information in building remarketing lists to serve relevant digital advertising via the Google Display and Adwords Networks, and we use insights about our users to refine our campaign strategies. Further information of Google’s tracking can be found here

The tables below explain the cookies we use and why.


First-party cookies Name Purpose
Service Stack ID ss-id This cookie is used to track you as a signed-in and secured user of the teclet portal. It is a session cookie and does not store any trackable information.
Service Stack Permanent ID ss-pid This cookie is maintained across various visits to our site in order to identify you as a returning user, giving us the ability to optimise your experience. Knowing you have visited the site before allows us to show you more relevant and targeted content. This is a persistent cookie.
Amazon Web Services Elastic Beanstalk Load Balancer cookie



This cookie stores information about which part of our server was used by your most recent visit. This allows us to optimise our site, and your experience for various performance and server management reasons.
Google Analytics Analytics.js
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read Google’s overview of privacy and safeguarding data.
To opt out of being tracked by Google Analytics across all websites, visit

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer’s website.

Other technologies linked to cookies

There are other technologies which can seem similar to cookies, but are not the same, including pixels and site tags. These pixels or tags can be used to retrieve information such as your device type or operating system, IP address, time of visit, etc. Please see our privacy policy for more detail on the types of information that may be collected. They are sometimes used to create or access cookies on your browser, but are not cookies themselves.